While treating everyone fairly is of first importance, this doesn’t mean everyone responds best to a cookie cutter approach from management, and understanding people from their point of view is critical to leading them effectively. Whether you are a new grad seeking your first job, a senior citizen re-entering the workplace, or a manager tasked with getting the most out of your multi-generational team, understanding the unique needs and wants of your coworkers can make you more appreciated, happy and effective in your job.
